Shipping Policy

Last updated: September 2026

Company

Distributed Growth Sp. z o.o.
ul. Poligonowa 15F
20-817 Lublin
Poland
Email: info@trevershop.com

Shipping Coverage

Distributed Growth Sp. z o.o. ships products to European Union countries where delivery is available.

Delivery availability may depend on the destination country, courier coverage, product type, and logistics conditions.

Delivery is made to the address provided by the Buyer during checkout.

PO boxes may not be accepted.

Processing Times

Orders are usually processed within 1–3 business days after order confirmation.

Processing times may vary during periods of high demand, public holidays, courier disruptions, or other circumstances outside the Seller’s reasonable control.

Delivery Times

Delivery usually takes 2–5 business days from dispatch.

Delivery times are estimated and may vary depending on:

  • Destination country
  • Courier service
  • Public holidays
  • Weather conditions
  • Incorrect or incomplete delivery information
  • Circumstances outside the Seller’s control

If there is a significant delay, the Buyer may contact the Seller at:

info@trevershop.com

Shipping Costs

Shipping costs, where applicable, are displayed at checkout before order confirmation.

Free shipping may be available on selected products, offers, or markets, as indicated on the relevant product page or at checkout.

The total cost of the order, including any applicable shipping cost, is shown before the Buyer submits the order.

Delivery Address

The Buyer is responsible for providing a complete and accurate delivery address.

The Seller is not responsible for failed delivery caused by incorrect, incomplete, or outdated delivery information provided by the Buyer.

If a package is returned to the Seller due to incorrect delivery details, refusal of delivery, or failure to collect the package, additional shipping costs may apply.

Delivery Inspection

Upon receiving the order, the Buyer should verify that:

  • The number of packages matches the courier documentation
  • The packaging is intact
  • There are no visible signs of damage, tampering, or leakage

If the package appears damaged, the Buyer should, where possible:

  • Accept the delivery with a written reservation on the courier’s document, or
  • Refuse the delivery, and
  • Contact the Seller immediately at info@trevershop.com

The Buyer should provide photos or videos of the damaged package where possible.

Failed Delivery

If delivery cannot be completed because the Buyer is unavailable, refuses delivery, provides incorrect delivery information, or fails to collect the package, the courier may return the product to the Seller.

In such cases, the Seller may contact the Buyer to arrange a new delivery, where possible.

Additional delivery costs may apply.

Cash on Delivery

Where Cash on Delivery is available, the Buyer must pay the order amount directly to the courier upon delivery.

Failure to pay the courier may result in refusal or cancellation of the delivery.

Return Shipping

Return shipping costs are borne by the Buyer, unless the product is defective, damaged, incorrect, or not as described.

The Seller is not responsible for products lost in return transit unless the return shipment was organised by the Seller.

We recommend using a trackable shipping service.

Contact

For all shipping enquiries, contact:

info@trevershop.com